Standard Procedure
Remove pool equipment (ladder, diving board etc.), lower water level if required, blow/plug lines, drain & winterize pump and filter system (heater, chlorinator if they apply), remove solar blanket for customer to store, install customer's winter cover. Customer is responsible for removing drop-in step if required. Test & balance water 1-2 weeks prior to closing and double shock pool 2-3 days prior to closing (allow pump and filter to run continuously), vacuum & backwash pool.
CLOSING THE POOL
At the end of the swimming pool season, test the pool water 1-2 weeks prior to closing and balance the water. Double shock the pool 2-3 days before lowering the water level. Be certain to leave the pump and filter running continuously after adding any chemicals, especially the shock treatment. (most liner damage is caused by shocking the pool and not allowing the pump to circulate for 2-3 days continuously. If the pump is on a timer, make the effort to disable this function for at least 2 or 3 days). Chlorine may settle and bleach the liner and/or causes wrinkles if not allowed to blend with the pool water. NEVER close a pool without circulating the pool water for several days after the final addition of chemicals. Clean and vacuum the pool from top to bottom. Use a proper fitting winter pool cover, tightly sealed around the perimeter of the pool. It will prevent the accumulation of debris such as leaves and insects during the winter. Should you have any questions about your pool, call your dealer - they're your pool professional. And remember, the proper chemical balance, regular maintenance and common sense are the keys to years of enjoyment from your pool.
All pools with liners and/or spill-over spas/water features are subject to ground water causing them to float. Upon closing, if you normally lower the water level, it is highly suggested to add water and raise the water level back up in the pool or feature. This will keep more pressure in the pool/feature and reduce any opportunity for the liner to float and re-seat with unsightly wrinkles in the liner or shifting/heaving of spill-over spas/features. It is also suggested to be selective of the weather conditions at the time of closing your pool. If heavy amounts of rain are predicted, you may want to schedule accordingly. If a drainage pit or French well is present, it is suggested to remove any water prior to our arrival. We can not control ground water and therefore any time water is removed from the pool and the water level is lowered, Aqua-Blue will not be responsible for the liner unhooking from the coping, wrinkles in your pool’s liner or the heaving of any spillover spa/feature.
We can not guarantee arrival times of our service crews.